Privacy Policy

01AI solution finder

When you use the AI solution finder, your organization type and business-needs description are sent to an AI service to generate a preliminary business recommendation, after you agree to this processing. Please do not provide personal, patient, genetic, health, confidential or other sensitive information. RobGenes does not save finder briefs or recommendations in its inquiry database; they remain in the current page session. Technical service logs may be processed to operate and secure the service. If you choose to email a shortlist, it is handled as a business inquiry. AI guidance may be inaccurate and is not medical advice.

02Who we are

This Privacy Policy explains how RobGenes ("RobGenes", "we", "us") handles personal information collected through www.robgenes.com (the "Website"). For any privacy question, contact us at mrd@robgenes.com.

03Information we collect

We collect information you choose to provide through our inquiry forms: your name, email address, organization, country, the type of inquiry and the content of your message.

We may also collect limited technical information automatically, such as browser type, device information, pages visited and approximate location derived from your IP address, to operate and improve the Website.

04No medical data through this Website

This Website is intended for business inquiries from investors, healthcare organizations and professionals. Please do not submit genetic, health or other sensitive medical information through our forms. Any clinical services are governed by separate agreements and privacy notices.

05How we use information

We use your information to respond to inquiries, evaluate and manage partnership, investor and professional relationships, send requested information, maintain Website security, and comply with legal obligations. We do not sell your personal information.

06Legal basis

Where applicable data protection laws (such as the GDPR or the UAE Personal Data Protection Law) apply, we process personal information based on our legitimate interests in responding to and managing business inquiries, your consent where required, and compliance with legal obligations.

07Sharing

We share information only with service providers that help us operate the Website and manage communications (for example hosting and email providers), under appropriate confidentiality obligations, or where required by law. Information may be shared with authorized RobGenes affiliates and partners only when necessary to respond to your request.

08International transfers

RobGenes operates internationally. Your information may be processed in countries other than your own. Where required, we apply appropriate safeguards to protect transferred data.

09Retention

We keep inquiry information only for as long as necessary to handle your request and maintain business records, or as required by law, after which it is deleted or anonymized.

10Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission over the internet is completely secure, but we work to protect your data against unauthorized access, loss or misuse.

11Your rights

Depending on your location, you may have the right to access, correct, delete or restrict the use of your personal information, to object to processing, and to withdraw consent. To exercise these rights, email mrd@robgenes.com.

12Cookies

The Website may use essential cookies required for it to function and, where permitted, analytics cookies to understand usage. You can control cookies through your browser settings.

13Changes

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.